We understand that purchasing jewelry is a big decision, and we want you to be completely satisfied with your purchase. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund or exchange.
To be eligible for a return or exchange, the jewelry must be in its original condition and packaging, with no signs of wear or damage. Custom orders or special orders are final sale and cannot be returned or exchanged.
Please note that the cost of shipping and handling is non-refundable, and the customer is responsible for paying for return shipping.
To initiate a return or exchange, please contact our customer service team at email@example.com to request a return authorization. Once we have received and inspected the returned jewelry, we will process the refund or exchange.
Thank you for shopping at Sunflower Jewelry !